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Position: Patient Care Analyst
Location: Palmetto, Fl
Date of Vacancy: 09/15/17
Closing Date: Until filled
Job Summary:
The Patient Care Analyst is responsible for friendly, courteous, professional and informative customer service to the company’s patients seeking to enhance member engagement, compliance, patient health and satisfaction. Improve quality, and access to comprehensive care as well as scheduling appointments to ensure Quality Measures are met. The Patient Care Analyst provides a caring and compassionate impression on all clients of the company.
Requirements:
• High School Graduate or GED equivalent. • Minimum of six months of customer service experience in a high volume impact environment, preferably in a healthcare field. • Experience with Electronic Health Record and scheduling systems • Billing and Coding experience is beneficial • Excellent customer service expertise. • Ability to perform well in a high-volume environment. • Ability to function effectively under stressful situations. • Must be flexible, resourceful and able to troubleshoot. • Must be able to handle multiple projects simultaneously and set priorities. • Must maintain a professional demeanor and appearance at all time. • Bilingual (Spanish / English) is beneficial. • Must possess a current valid driver’s license for the State of Florida

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