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Position: Patient Services/Certified Medical Assistant
Location: Manatee and Sarasota
Date of Vacancy: 02/01/17
Closing Date: Until Filled
Job Summary:
Patient Services is responsible for creating a pleasant, friendly, courteous, professional experience for all patients and clients of the company. Patient Services is the initial contact for all clients of the company and is responsible for irreproachable customer service and portraying the positive image of the company. The duties of Patient Services include scheduling appointments, check-in and check-out services, facilitating referrals, patient collections, direct and phone contact with patients, maintaining an efficient patient flow and keeping patients informed of wait time or other information. Overall, Patient Services provides a caring and compassionate impression on all clients of the company. Certified or Registered Medical Assistant with 2 years of experience preferred for back-up clinical as needed. *Positions Available within the Patient Services Department** Patient Services Representative (Certified Medical Assistant/Medical Assistant) primarily performs check-in and check-out services and patient collections. Patient Services Call Specialist works primarily over the phone, scheduling and confirming appointments, ensure appointment accuracy prior to appointment date
  • High School Graduate or GED equivalent.
  • Certified or Registered Medical Assistant with 2 years of experience preferred.
  • Current CPR Certification.
  • Minimum of six months of customer service experience in a high volume impact environment, preferably in a healthcare field.
  • Excellent customer service expertise.
  • Ability to perform well in a high-volume environment.
  • Must be flexible, resourceful and able to troubleshoot.
  • Must be able to handle multiple projects simultaneously and set priorities.
  • Must maintain a professional demeanor and appearance at all time.
  • Bilingual (Spanish / English) is beneficial.
  • Must possess a current valid drivers license for the State of Florida.
      **MCR Health Services is a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test.

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